Srsly guys. A couple of weeks ago, I got a letter saying that my health insurance provider wasn’t going to cover me any more. I just about had a heart attack. I called all my providers, and they were all like, “Don’t worry about it. It’s happening to everyone.”
After I stopped shaking my head in confusion (which took me so long I thought I’d been turned into a bobble-head doll), I decided to call my insurance provider. They were like, “No probs, bro. You’re good.” And here I am, worried about getting my insurance cancelled by an insurance company unable to remember that they’re cancelling my plan.
Thursday, I had my first appointment without my old insurance card. I told them what was going on, and the lovely secretary (who is hilarious) told me that my provider had changed, but that everything was the same. Basically, my plan had been fostered out to another company. Why the hell couldn’t anyone just tell me that? Today, I got the new card, with a letter explaining everything.
Why the hell couldn’t my insurance company tell me this? Seems like a big deal. Some several hundred thousand plans changed, and the customer service line had no idea what was happening. I’m frustrated with the American health care system, which makes me, I dunno, American, I guess.
zooey
Rory